FAQ e ajuda

Acrescentamos permanetemente respostas a questoes frequentemente perguntadas.

Perguntas de clientes e hospedes

Como é que encontro uma certa regiao de férias?
Como é que encontro um alojamento com um tema de viagem especial?
Como posso contactar o arrendatario / agente?
O alojamento esta disponivel e/ou quanto custa minha estadia?
O meu pedido de informacao já me compromete de alguma forma?

 

Perguntas de proprietarios, agentes e arrendadores

Registar- se
Registo e login - voce é arrendatario e esta aqui pela 1° vez?
Como posso activar o meu acesso ao menu administrativo?
Nao recebi o Eamil de confirmacao apos o meu registo.
Posso alterar o meu endereco postal posteriormente?

Acerca de tarifarios, precos e servicos
Nós oferecemos tres tarifarios diferentes, com varios precos e servicos
Qual é a duracao da minha assinatura ou do meu acordo?
Como é que posso pagar?

Acerca da administracao do objecto
Como é que entro no menu de proprietarios?
Como é que introduzo um alojamento?
Posso pedir que o meu alojamento seja introduzido pela Villas and Homes, tambem?

Problemas ao introduzir um alojamento
Mensagens de erro

Geral
Como recebo pedidos de informacao e reservas do meu alojamento?

Assuntos legais
Contactos do administrador do portal e da pagina
Ficha técnica do portal
Disclaimer
Condicoes gerais

Perguntas de clientes e hospedes

Como procuro uma certa regiao de férias?

Aqui tem tres opcoes diferentes:

1) Na pagina inicial encontra a "escolha rapida", com a qual pode seleccionar o pais, a regiao e a subregiao.

2) Na pagina Pesquisa pode limitar a sua pesquisa concretamente e / ou procurar pelo n° do objecto (VHxxxx).

3) Tambem pode, no menu do lado esquerdo "Top 12 paises de viagens" seleccionar o seu destino e seguir pelo catalogo permenorizado.

voltar ao topo

Como é que encontro um alojamento com um tema de viagem especial?

Na pagina inicial opte pelo menu com temas de viagens. Na catalogo que abriu, seleccione a regiao, onde quer passar as suas férias. (p.ex. "Lastminute" or Férias de Golfe)

to the top

Como posso contactar o arrendatario / agente?

On each detailed object page of the holiday accommodation you will find the button "inquiry". The form with your request for information or reservation will be forwarded directly to the respective owner. He will then reply as soon as possible. Also you can find under "important date" the "contact to the host". Mostly are here telephone and fax numbers provided and the option "inquiry or reservation" for the request form.

to the top

O alojamento esta disponivel e/ou quanto custa minha estadia?

On each object page you will find at the top, the button "occupancy". (if the landlord displays the calendar - some dont)
You also got the option to calculate "calculate the concrete price".
Please specify dates of arrival and departure, as well as the number of people, then click on "calculate price". Seasonal rates are taken into account here, supplementary and incidental expenses, occupancy, minimum stay, rates and last minute.

to the top

O meu pedido de informacao já me compromete de alguma forma?

A booking request is for information only, and does not commit you in any way to any agreements or commitments.

Perguntas de proprietarios, agentes e arrendadores

Registo e login - voce é arrendatario e esta aqui pela 1° vez?

O registo é rigorosamente gratuito !.

Antes de poder introduzir um alojamento de férias, deve registar- se como arrendatario. Clique na opcao do menuregistar gratuitamente. Preeche o impresso que abriu o introduze os dados solicitados. Campos marcados com * sao obrigatorios.

Step 1: Registration
When registering, enter your personal information. Then you will receive an email confirming your registration.

Step 2: Login and edit
After registering, you can log in with your login data and enter your accommodation in our catalog. You then have the opportunity to set pictures of your property and edit occupancy.

voltar ao topo

Como posso activar o meu acesso ao menu administrativo?

After you have filled in the registration form and sent, you get to your specified email address an email. This email contains a link to confirm your registration. Click on the confirmation link in the email. Afterwards, your access to the owners area is enabled. The confirmation process is required, so that no one else can set up an account with your email address at Villas & Homes.

voltar ao topo

I dont get the confirmation email after registration.

The confirmation email is sent to the email address by which you registered. See also in the spam folder of your email program. Maybe the mail was moved to it. Have you actually not received any email, you have probably entered incorrectly when you registered your email address. Please register yourselve once again with the correct email address.

voltar ao topo

Posso alterar o meu endereco postal posteriormente?

Your address and personal datas can always be altered later in the owners administration area, in the field "personal data".

voltar ao topo

How much is the entry of a vacation property?

We offer three different rates with three different services. You can find the detailed description here: Prices and Services

Free - subscription
Standard - subscription EUR 30,00/ year
Premium - subscription EUR 40,00/ year

voltar ao topo

How can I pay?

You can conveniently pay by bank transfer to our German or Portuguese account. Alternatively, we offer a payment through the PAYPAL service.
The corresponding data can be found in the email to confirm your advert.

voltar ao topo

How long is my contract or subscription?

Your subscription begins with the day on which we receive your payment and lasts 365 days. It is not automatically extended or implicitly, relevant is the date of our invoice or receipt.

voltar ao topo

How do I login into the owners menu?

Once you have registered, you can log into the owners sector. To do this, choose the menu item "letter - login". Enter your user name with which you have registered with Villas & Homes, and your password. Then press Login. Now you are in the owner administration area.

voltar ao topo

How do I enter an accommodation / vacation property?

To enter an accommodation, you must be registered at Villas & Homes, and your access must be activated. Objects are entered and edited in the owners administration menu. To do that, you have to login to the administration area.
a) If you have logged in, select the option "create new object"
b) Please fill in at first and at least all bold fields - these are mandatory.
c) Important: This includes the object titles, which must be awarded in all languages - but can be 5 times the same.
d) Save all your entries by using the button at the left bottom by clicking on "save input"!
e) Having saved those datas, you can add and edit occupancies, pictures, prices and so on

voltar ao topo

Can I ask you to enter my holiday accommodation, too?

Basically, we can add your vacation property on our side. If you want to apply for the entering of your rental property,adjusting the images and so on, please fill in a data sheet and send it to us. The costs incurred, please ask us, we will find an agreement.

voltar ao topo

Problems setting and editing objects

Error message: title not indicated

- Please enter the title in all languages (may be equal, we adapt it for you)

Error message: title already exists

- Please atribuite another name to your accommodation

Error message: country not specified

- In "address of the object" the word "Country" is bold - please specify.

voltar ao topo

Como recebo pedidos de informacao e reservas do meu alojamento?

You will receive questions about information and booking requests directly via the contact information given by you, such as telephone, fax or email.

voltar ao topo da pagina